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Flights are subject to the Terms & Conditions (see below) as set forth by the airline.

Flights are non-transferable and non-refundable, however some airlines will allow you to make changes to your flight date for a fee.

Airlines may charge additional fees for baggage handling, preferred seat selection and overweight bags. These fees are determined by the airline and may change at any time. These are generally collected at check-in with the airline. Additional overweight baggage fees are charged and vary by airline. Check with your airline for weight restrictions. Prices do not include baggage fees or other fees charged directly by the airline for the included flight.

Detail description of goods and/or services
Bookinghub South Africa (Pty) Ltd is a business in the Online Travel Agency (OTA) industry that comprises the marketing and selling of airline tickets, hotel room reservations and car rental reservations online on its website m.bookinghub.com.

Delivery policy
Subject to availability and receipt of Payment, requests will be processed within 1 day and delivery confirmed by way of electronic ticket (e-ticket number and/or airline confirmation/PNR number) delivered to the client's email address provided at the time of booking.

Return and Refunds policy
The provision of goods and services by Bookinghub South Africa (Pty) Ltd is subject to availability. In cases of unavailability, Bookinghub South Africa (Pty) Ltd will refund the client in full within 30 days. Changes and Cancellations of tickets by the client attract a USD 25 service fee per ticket. Additional change and cancellation fees from the airline starting at USD 100 or more per ticket plus the additional cost in airfare may also apply.

Customer Privacy policy
Bookinghub South Africa (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Bookinghub South Africa (Pty) Ltd account, the details of which will be provided on request.

Credit card acquiring and security
Credit card transactions will be acquired by Bookinghub South Africa (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on their website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Bookinghub South Africa (Pty) Ltd separately from card details which are entered by the client on PayGate's secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility
Bookinghub South Africa (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and Bookinghub South Africa (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement whether in respect of court process, notice, or other documents or communication of whatsoever nature, 47 Lindley Way, Edgemead, Cape Town, Western Cape, 7441, South Africa.

Variation
Bookinghub South Africa (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information
This website is run by private company based in South Africa trading as Bookinghub South Africa (Pty) Ltd and with registration number 2015/377818/07 and Director(s).

Bookinghub South Africa (Pty) Ltd contact details
Email: travelercare@bookinghub.com Telephone: ‎+27-87-153-1899
Airfare is subject to Federal Aviation Administration (FAA) and the issuing carrier's rules and regulations.

Airfare may be canceled and refunded within 24 hours from the time of purchase, unless your departure date is within 7 days and then the airfare is non-refundable.

If canceled before the departure date, some carriers may offer a credit in the form of a travel voucher.

Airfare is non-transferrable; many carriers will not permit a name change or correction including a typo.

Flight schedules may be changed by the airline without notice. Please confirm your itinerary directly with the issuing airline 24 hours prior to departure.

Requested changes and cancellations to airline travel will result in a USD 25 service fee per ticket. Additional change and cancellation fees from the airline starting at USD 100 or more per ticket plus the additional cost in airfare may also apply.

Baggage fees are charged by the airline and are in addition to the cost of the ticket purchased.

Seat selection is based on availability and is by request only. Not all tickets purchased will be available for advanced seat selection. Fees may be assessed by the airline for premium seats.

If you are traveling to or from any international destination a passport will be required. Valid photo ID will be required for all domestic travel. Refunds will not be given for refusal to board due to incorrect documentation, verify required documentation prior to departure.

Some international destinations may charge an entry and/or departure tax at the airport. See the issuing airline for exact details and any additional costs prior to departure.

If you add a lap child to your booking, you must contact the airline to secure the lap child on your itinerary. Bookinghub.com recommends contacting the airline immediately after booking an infant fares vary depending on your destination and are based on current fares.

Airline Ticket modifications made online or by Bookinghub.com agents are subject to industry-standard terms for Travel Agents. A non-refundable service fee of USD 25 dollars per ticket applies for changes made after your purchase. Change Fees by Bookinghub.com are in addition to any airline change fees or fare increases that may apply.

Airline Ticket cancellations made online or by Bookinghub.com agents are subject to industry-standard terms for Travel Agents. A non-refundable service fee of USD 25 per ticket applies. Some fares are non-cancellable, so check terms and conditions prior to booking airfare.


  travelercare@bookinghub.com